Browse the Cedar Grove Farmstay frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.

Booking & Check-In

Information about bookings, payments and check-in.

Q: What time is check-in and check-out?

Check-in to the property is from 1:00pm onwards. The inventory list should be verified upon arrival. Any breakages or missing items should be reported within two hours.

Checkout is before 10:00am unless agreed otherwise. Please ensure all windows are closed and doors locked on departure.

The keys should be returned to the owners where they were collected on arrival. The owner of property will inspect the unit before your departure.

Q: Do you require a security bond?

At least 2 weeks prior to the date of your arrival to the property, you must pay us a bond of $100.00 (the "Bond") in addition to the balance of payment' for your accommodation. We may use the Bond to recover our loss due to any or all of the following: (a) you breaching these Conditions of Stay; (b) you or your invitees damaging our property or any item in it or leaving our property or any item in it dirty or stained; © loss of any item at our property as a result of you or your invitees staying at our property. Within 10 days of the end of your stay at our property we will promptly refund to you any part of the above Bond that has not been used to recover our loss.

Q: Is after hours check-in available?

Prefered check-in before 4:00pm.

Q: Can I have a late check-out?

Late check out could be arranged, however this depends on the amount of incoming guests.

Q: What are the reception hours?

The reception hours are daily 8:30am - 7:00pm.

Services & Facilities FAQ's

General information about our accommodation services and on-site facilities.

Q: Is there Internet or WiFi access available?

No, there is no Internet or WiFi access available.

Q: Is there car parking available?

Yes, we have car parking available at our premises.

Q: Is all linen provided?

Yes, all linen is provided.

Q: How often are the units serviced?

Our units are serviced every 3 days.

Q: Are you Pet Friendly?

With regret no pets allowed.